Support
How can we help?
Quick answers below. If you're still stuck, email us and a real person will get back to you.
Contact us
Email [email protected]. We're a small studio, so we reply as soon as we can. If something isn't working, it helps to tell us which app, your iPhone model and iOS version, and what happened.
FUELNAUTS
Fuelnauts questions
Is Fuelnauts free?
Yes. Your streak, Journey, sidekick, tiers, badges, food basics, Quick add, workouts and Apple Health are free for good, plus 3 AI meal logs a day. Fuelnauts Premium is optional and adds things like unlimited AI meal logging and Trends.
Do I need to make an account?
No. You can use Fuelnauts with an anonymous account, so your backup works without any personal details. You can choose to save your account with an email address if you'd like to sign in again on a new phone.
How do I cancel Premium?
Premium is managed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Fuelnauts. Deleting the app doesn't cancel a subscription on its own.
How do I connect or disconnect Apple Health?
Fuelnauts will ask before connecting. To change it later, go to your iPhone's Settings › Health › Data Access & Devices › Fuelnauts. Fuelnauts only reads your workouts, and disconnecting stops any further reading straight away.
How do I export or delete my data?
In the app, go to Me › Privacy and your data. Choose Export my data for a copy of everything you've logged, or Delete my account to remove your account, your backup and everything on your phone. Deletion is immediate, and backups are cleared within 30 days.
Are my meal photos stored?
No. Photos are used once to work out the meal, then discarded. See the Fuelnauts privacy policy for the full details.
Which devices does Fuelnauts work on?
Fuelnauts is for iPhone, and works with Apple Health, including workouts recorded on Apple Watch.